Real-time voice agents that answer, qualify, and resolve over the phone, grounded in your systems and handed off cleanly when a human is needed.
Voice AI that clears review before it takes a call.
Phone lines carry recording law, consent rules, and sometimes card numbers and safety incidents. A voice agent that cannot answer for those never reaches production. Ours is built to answer for them from the first call.
Compliance
Recording and consent rules differ by state and country, so announcements, consent capture, and retention are configured per line and per jurisdiction, and every call is logged and transcribed.
Legal
Call audio and transcripts are your data, stored inside your boundary, never training an outside model. Disclosure language ships with the deployment, ready for counsel to approve.
Security
The agent acts in your systems through scoped integrations. Payment moments can route around the agent entirely, so card data never touches it and your PCI scope stays where it already is.
- TCPA
- Two-party consent
- PCI DSS
- SOC 2
Low-latency voice that sounds natural, acts inside your systems, and knows when to bring in a person.
Inbound & outbound calls
Answer, route, and place calls that sound natural and stay on-script.
Real-time conversation
Low-latency, interruptible dialogue that handles real back-and-forth.
Task completion
Book, update, verify, and transact inside your systems during the call.
Smart handoff
Escalate to a human with full context the moment it matters.
Grounded responses
Pulls from your knowledge so answers are accurate, not improvised.
Call analytics
Transcripts, outcomes, and insights from every conversation.
Production-grade voice, integrated and compliant.
Clean human handoff
No dead ends, callers reach a person with context intact.
Compliant & logged
Every call recorded, transcribed, and auditable.
Integrates with your stack
Connects to your telephony, CRM, and systems of record.
Straight answers for your reviewers.
- Do callers know they are talking to an AI agent?
- Yes, when your policy or the jurisdiction requires it, and we recommend it everywhere: the agent announces itself, sounds natural anyway, and earns the interaction by resolving the call. Disclosure and recording announcements are configured per line.
- What happens when a caller needs a human?
- A warm handoff, immediately. The agent transfers with the transcript and context attached, so the caller never repeats themselves, and it escalates on request, on frustration, and on anything outside its mandate. There are no dead ends.
- Can voice agents handle regulated or safety-critical lines?
- That is where ours run today. A Fortune 100 manufacturer routes safety-incident calls by severity through a Linkt voice agent, with the transcript handling its compliance team required, cleared through compliance and security review before launch.
- Are calls recorded, and where does that data live?
- Recording follows your policy and the consent rules of each jurisdiction. Audio and transcripts live inside your environment under your retention rules, feed your analytics, and never train an outside model.
- How does it connect to our phone system?
- Through your existing telephony or contact-center platform, alongside your CRM and systems of record, so the agent can verify, book, and update during the call. Forward-deployed engineers wire it in weeks, and a human line always remains.
Give your phone lines an intelligent agent.
We get AI workflows through compliance, legal, and security and into production.